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Contact usShipping and Returns
What is your returns policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return your unopened addSQUIRREL items within 30 days of receiving your order for a full refund or exchange. Due to the nature of the product, we cannot accept any returns for opened addSQUIRREL packs.
Please visit our returns page for more information
How long will it take for my order to arrive?
- Second class postage: 3-5 business days
- First class postage: 1-2 business days
- Tracked48hr: 2-3 business days
- Tracked24hr: 1-2 business days
You can find out more information on our Shipping page
What are the shipping rates for addSQUIRREL orders?
- Second class postage: £2.00
- First class postage: £2.50
- Tracked48hr: £4.00
- Tracked24hr: £4.50
- Free Tracked48hr on orders over £25
You can find more information on our Shipping Page
Can I track my order?
If you have chosen a tracked service at checkout you can track your order. Once your order is dispatched, you’ll receive a tracking number to follow your addSQUIRREL delivery until it reaches your door.
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