FAQs
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- What is AddSQUIRREL?
- Uploading your message
- Protecting your message
- Opening your message
- Saving your message
- Buying addSQUIRREL
- Shipping and Returns
- Everything else
Can't find what you're looking for?
Contact usUploading your message
Having issues scanning the addSQUIRREL sticker?
- Make sure your camera lens is clean and unobstructed.
- Position your smartphone’s camera directly over the QR code.
- Ensure there is adequate lighting to read the QR code.
- If in doubt close your camera app and reopen
Is password protection mandatory for all addSQUIRREL stickers?
No, password protection is optional. You can choose to add a password if you want an extra layer of security for your personal message.
What should I do if I have trouble uploading my content?
If you encounter any issues uploading your content, please contact our customer support team on [email protected] for assistance. We’re here to help make your experience smooth and enjoyable.
What if my recipient doesn’t have a smartphone?
While addSQUIRREL is designed for use with smartphones, the recipient can also access the content on any device with a QR code reader or camera and internet access. Ie Tablets
How long does it take for my uploaded content to be available?
Your content is available instantly after uploading. The recipient can view it immediately after scanning the QR code.
My content is taking a while to upload or lock...
No one likes the spinning wheel of death but sometimes your upload can take a while to upload to our systme, this may be because the file is large or the file has to be downloded from the cloud first. Please be patient as it will eventually upload
Can I personalise multiple stickers at once?
Currently, each addSQUIRREL sticker is personalised individually to ensure each message is unique and special.
Can I preview my content before finalising it?
Yes, you can preview your uploaded content before finalising it to ensure everything looks perfect.
What devices are compatible with addSQUIRREL?
addSQUIRREL QR stickers can be scanned using any smartphone with a camera and internet access. No special app is required.
Are addSQUIRREL stickers reusable?
No, each addSQUIRREL sticker is intended for a one-time use to ensure the personal message remains unique and special for the recipient.
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